Policies
Returns & Refund Policy
One Ninety Two Coffee
Effective Date: November 4, 2026
At One Ninety Two Coffee, we take pride in the quality of our specialty coffee and want every customer to have a positive experience.
Coffee Returns
Because coffee is a consumable food product, we do not accept returns or exchanges of coffee due to personal taste preferences or changes of mind.
Damaged, Incorrect, or Missing Items
If your order arrives damaged, contains the wrong product, or is missing an item, please contact us at hello@oneninetytwo.com within seven days of delivery.
Include your order number, a description of the issue, and photographs when applicable.
We will review the situation and work toward an appropriate resolution, which may include a replacement or refund.
Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
Shipping Issues
If your shipment is delayed, lost, or marked delivered but cannot be located, contact us so we can review the tracking information and determine appropriate next steps.
Contact Us
One Ninety Two Coffee
Email: hello@oneninetytwo.com
Website: https://oneninetytwo.com
Nothing in this policy limits any rights customers may have under applicable law.