Privacy Policy

Information We Collect

Depending on how you interact with our website, we may collect:

• Your name and email address
• Shipping and billing information
• Order details and purchase history
• Information you voluntarily provide through customer service inquiries
• Technical information collected through website functionality, such as browser, device, and usage data

How We Use Information

We use personal information to:

• Process and fulfill customer orders
• Provide order confirmations and shipping updates
• Respond to customer service requests
• Address payment, refund, and delivery issues
• Maintain website security and prevent fraud
• Comply with applicable legal obligations

Payment Processing

Online payments are processed through Stripe.

Payment information submitted during checkout is handled according to the payment processor’s applicable privacy and security practices.

Service Providers

We may share information with service providers when necessary to operate our business, including payment processors, website hosting providers, and shipping or fulfillment providers.

These providers receive information relevant to the services they perform.

Marketing Communications

If we offer optional marketing email subscriptions, we will provide information about how customers can subscribe and unsubscribe.

Transactional communications concerning orders, payments, and shipping are separate from promotional marketing emails.

Cookies and Website Technologies

Our website may use cookies or similar technologies necessary for shopping cart functionality, checkout, security, and website performance.

Additional analytics or marketing technologies, if implemented, will be addressed in this policy as appropriate.

Information Security

We take reasonable steps to protect personal information. However, no internet-based service can guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary for order fulfillment, customer service, recordkeeping, legal compliance, and other legitimate business purposes.

Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information associated with your purchases, subject to applicable legal requirements and necessary record retention.

Changes to This Policy

We may update this policy to reflect changes in our business operations, technology, or applicable legal requirements. The effective date will indicate the most recent revision.

Contact Us

One Ninety Two Coffee
Email: hello@oneninetytwo.com
Website: https://oneninetytwo.com